Headquartered
in the heart of Toronto, Ontario, Canada. We are centrally
located to provide a timely shipping response to destinations
throughout Canada and the United States. Whether you decide
to order over the phone or purchase online,
we have the experience and industry expertise to fill your
order in a timely manner.
Simple:
Service, Selection and Speed. We strive to provide the best
customer service possible. We accomplish this by returning
questions within 24 hours either by phone or
e-mail.
If you need an answer immediately, please do not hesitate to
contact us by phone. We ship orders quickly and by offering a simple, hassle-free
shopping experience.
Delivery of Your Order:
All orders are shipped within 48 hours of being processed.
Delivery to the US will take between 12-14 business days delivered
to your door. Those who have not received their orders after
14 business days should notify us for immediate tracking. If your order
is not received to your satisfaction,
contact
us and we will remedy the problem at once.
Cancellations
All cancellations of your order must be received
NO
LATER THAN 12:00 PM (EST) THE NEXT BUSINESS DAY.
We strive to fill your order and ship it at 1:00 pm (EST)
the next business day to ensure you receive your product in
a timely manner. After your product has been shipped, you
may not cancel your order.
To notify us of a problem, simply send a copy of your order
confirmation, along with a brief description to:
info@thebackwardsclock.com
**For all
e-mail
correspondence, please put your order number in the
'subject' line**
To order a Backwards Clock or Reverse Clock by phone please
call toll free 1-866-552-4749
